Luxhill Group helps your agency modernize operations and develop leaders that build trust through change.
Luxhill Group helps your agency modernize operations and develop leaders that build trust through change.
Time away from the field is one of your agency's most limited resources. Training has to earn it.
We design integrated training programs that develop leaders, strengthen officer resilience, build technology confidence, and sharpen practical skills without wasting time away from the job. Each program stands on its own, and seamlessly adapts as your agency’s mission, environment, and priorities evolve.
Your agency shouldn't have to be anyone's proof of concept.
Don't navigate the complexities of Digital Transformation alone.
We help you cut through vendor noise, build a realistic technology roadmap, and manage implementation in a way that accounts for how your agency actually operates. The goal isn't transformation for its own sake- it's technology that works for your people on day one and holds up over time.
Principal, Luxhill Group
Former Career Law Enforcement
Most technology consultants have never made an arrest. Most cops have never advised a Fortune 500 company. Chad Wallace has done both.
With more than 18 years of sworn experience across two states — spanning patrol, investigations, supervision, and training — Chad brings a practitioner
Principal, Luxhill Group
Former Career Law Enforcement
Most technology consultants have never made an arrest. Most cops have never advised a Fortune 500 company. Chad Wallace has done both.
With more than 18 years of sworn experience across two states — spanning patrol, investigations, supervision, and training — Chad brings a practitioner's perspective that few consultants can claim. After his policing career, he led the large security organization protecting Microsoft's Pacific Northwest headquarters before moving into the company's Worldwide Public Safety and Justice Strategy practice, advising U.S. and global agencies on AI, cloud, and data-driven solutions for crime reduction, officer safety, and executive decision-making.
Today, Chad serves as Principal of Luxhill Group, a public safety consulting firm focused on leadership development, responsible technology adoption, and operational modernization. He is known for bridging street-level policing with executive decision-making — helping agencies move from buzzwords to practical, defensible strategies around leadership, culture, AI, and community trust.
Leadership Development & Advisory
Police Lieutenant, NW Washington
Some leadership instructors teach from textbooks. Ryan George teaches from eighteen years of doing the job, and the most rigorous leadership programs in American law enforcement.
Currently serving as a Lieutenant in the Criminal Investigation Division of a Northwest Washingt
Leadership Development & Advisory
Police Lieutenant, NW Washington
Some leadership instructors teach from textbooks. Ryan George teaches from eighteen years of doing the job, and the most rigorous leadership programs in American law enforcement.
Currently serving as a Lieutenant in the Criminal Investigation Division of a Northwest Washington Police Department, Ryan has built his career across patrol leadership, criminal investigations, SWAT operations and leadership, community engagement, and organizational leadership. He also brings a rare dual military background, having served in both the U.S. Army and U.S. Air Force.
His professional development credentials are among the most distinguished in the field. Ryan is a graduate of Police Leadership: The West Point Model, the California Police Chiefs Association Executive Leadership Institute at the Drucker School of Management, and the FBI National Academy — a program attended by less than one percent of law enforcement professionals nationwide. He holds a Master's degree in Public Safety from the University of Virginia.
At Luxhill Group, Ryan specializes in the development of first-line supervisors, middle management, and executive personnel — designing and delivering instruction that emphasizes trust, accountability, decision-making, teamwork, and professional standards. He brings the same rigor he experienced in the nation's premier leadership programs directly into the training room, helping agencies build leaders who perform when it matters most.
Consulting & Training
Sheriff's Deputy, SW Florida
Most trainers can teach the classroom. Few have lived the scenarios they're teaching. Craig Shanks has spent more than 30 years doing both.
With commissioned law enforcement experience spanning municipal and county agencies — including long-term service with a Northwest Washington Police D
Consulting & Training
Sheriff's Deputy, SW Florida
Most trainers can teach the classroom. Few have lived the scenarios they're teaching. Craig Shanks has spent more than 30 years doing both.
With commissioned law enforcement experience spanning municipal and county agencies — including long-term service with a Northwest Washington Police Department and a Southwest Florida Sheriff's Office — Craig built his career at the intersection of community policing, crisis response, and high-stakes tactical operations.
His 15+ years of SWAT experience include roles as assaulter, sniper, and Sniper Squad Leader within a multi-jurisdictional metropolitan team. He led operational planning, developed autonomous sniper and tactical programs, authored team SOPs, and mentored operators at every level — bringing the same standard of excellence to the training room that he demanded in the field.
As a certified trainer and former department Training Coordinator, Craig has designed and delivered instruction in firearms, patrol tactics, use-of-force decision-making, reality-based training, and active shooter response for audiences ranging from patrol officers to command staff. His credentials span state and national certifications across firearms, patrol rifle, sniper instruction, scenario-based training, and field training.
At Luxhill Group, Craig serves as a Senior Advisor and Instructor — consulting with agencies on training program design, tactical standards, and operational readiness, while bringing his curriculum expertise and real-world experience directly into the classroom.
Strategic Technology Partner
CTO, Pono Ponoʻi Consulting
Selen Ustun is a proven technology leader with nearly two decades of experience designing and delivering innovative solutions across the public and private sectors. She combines deep technical expertise in software engineering with a strategic vision for the transformative potential
Strategic Technology Partner
CTO, Pono Ponoʻi Consulting
Selen Ustun is a proven technology leader with nearly two decades of experience designing and delivering innovative solutions across the public and private sectors. She combines deep technical expertise in software engineering with a strategic vision for the transformative potential of artificial intelligence.
Before joining Pono Pono'i Consulting, Selen held senior leadership roles including Director of Partnerships & Alliances at Thomson Reuters, where she drove growth through technology partnerships and large-scale collaborations. Her academic foundation includes a Bachelor of Science in Computer Engineering, a Master of Science in Computer Science, and an MBA from Yale University.
Selen's expertise spans AI-driven platforms, cloud architectures, and digital transformation initiatives. At Pono Pono'i, she leads the development of next-generation court case management systems and consumer applications, leveraging AI to improve efficiency, enhance decision-making, and create lasting impact.
As a Strategic Technology Partner with Luxhill Group, Selen extends that expertise into the public safety space — bringing enterprise-grade technology strategy, AI innovation, and digital transformation capabilities to the agencies and organizations Luxhill Group serves.
Her leadership bridges technology and real-world application, ensuring that solutions are not only advanced but also practical, secure, and accessible. Through her work, Selen continues to shape the future of justice technology and AI innovation, helping organizations embrace change with confidence.
Strategic Technology Partner
CEO, Pono Ponoʻi Consulting
Michael Dunn is a visionary technology leader whose career spans senior roles in both the public and private sectors, with a consistent focus on transforming how justice is delivered through technology.
His distinguished background includes serving as Director of Worldwide Public S
Strategic Technology Partner
CEO, Pono Ponoʻi Consulting
Michael Dunn is a visionary technology leader whose career spans senior roles in both the public and private sectors, with a consistent focus on transforming how justice is delivered through technology.
His distinguished background includes serving as Director of Worldwide Public Sector at Microsoft, where he led the company's Courts and Corrections Business Strategy — bringing enterprise-scale thinking to one of the most complex and consequential areas of the justice system.
Michael's deep understanding of court procedures and correctional operations, combined with his technical expertise, has significantly influenced justice reform and improved outcomes across the justice landscape. At Pono Pono'i Consulting, he continues that work — leading the development of innovative solutions that modernize justice technology and create lasting institutional impact.
As a Strategic Technology Partner with Luxhill Group, Michael brings that same depth of justice sector knowledge and technology strategy to the public safety organizations Luxhill serves — helping agencies navigate complex technology decisions with clarity, confidence, and a practitioner's understanding of what the mission actually demands.
Marketing Coordinator
Maelyn George supports marketing and brand development for Luxhill Group, shaping how the company communicates its work across leadership development and public safety technology. With a background in marketing, research, and business strategy, she focuses on understanding the needs of Luxhill’s audiences and supporting the company’s growth and mission.
